Refund policy
At Integrity Home Supply, we strive to ensure every order arrives in excellent condition. Because many of our products are special-order, made-to-order, or shipped via freight, all sales are final.
Returns & Exchanges
We do not accept returns, exchanges, or cancellations once an order has been placed.
Please review all product specifications, dimensions, finishes, and order details carefully before completing your purchase.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.
To report an issue:
- Email sales@integrityhomesupply.com
- Call (215) 821-2577
- Include your Order #
- Provide clear photos of the product, packaging, and any damage or defects
Claims submitted after 48 hours may not be accepted.
Resolution for Approved Claims
If a claim is approved, we may provide a replacement, replacement parts, partial refund or another solution at our discretion.
Manufacturer Warranty
Products covered by a manufacturer's warranty remain subject to that manufacturer's warranty terms and conditions.
Questions?
If you have any questions regarding your order, please contact us:
Integrity Home Supply
2950 Grant Ave, Philadelphia, PA 19114
Email: sales@integrityhomesupply.com
Phone: (215) 821-2577